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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Murray

January 13, 2026

5  out of  5
rating by Martha Murray
"Knowledge and friendly staff, who go above and beyond, to meet our needs! Highly recommend!"
We responded:
"Thank you so much for your kind words!!"
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Tammy Baumgardner

January 13, 2026

5  out of  5
rating by Tammy Baumgardner
"I am a long time customer - they have a fantastic staff - always so friendly, helpful, and responsive."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Teresa Thompson

January 9, 2026

5  out of  5
rating by Teresa Thompson
"I can’t say enough good things about Mike Adams State Fram. Mike and his team members are incredibly knowledgeable, patient, and always quick to respond to my questions. They helped me find the right coverage at a great price and made everything stress-free. I highly recommend them to anyone looking for reliable insurance help."
We responded:
"Thank you for the kind words! We appreciate you trusting us with your insurance needs!"
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Chelsea Gentry

January 7, 2026

5  out of  5
rating by Chelsea Gentry
"We have been customers of Mike Adams for over 20 years and couldn't be happier with every interaction we have had over the years with Mike, Angie and the office staff. We have had a few claims over the years and they have been absolutely wonderful to work with and truly are there to help you throughout the whole process from homeowner's to auto claims you can't ask for any higher service from each of the friendly team members and a plus is they make you feel like you're calling a trusted friend for help, and are always there for any question we may ask along the way."
We responded:
"We are so thankful you are a part of the State Farm family!"
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Michael Baker

January 6, 2026

5  out of  5
rating by Michael Baker
"Great experience overall. They went above and beyond to help. I appreciate it very much."
We responded:
"Thank you so much for trusting us with your insurance needs!!"
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amanda freeman

January 6, 2026

5  out of  5
rating by amanda freeman
"They’re very helpful and nice, and pretty quick to respond back."
We responded:
"Thank you for trusting us with your insurance needs!"
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Victoria Grogan

December 17, 2025

5  out of  5
rating by Victoria Grogan
"I have been with Mike Adam's for over fifteen years. Staff have always been amazing and very helpful walking me through any issues that have come up with my auto insurance or life insurance. Pricing has always been reasonable and easily affordable and they have always been helpful picking plans that would provide exactly what I need with in my budget. I wouldn't go anywhere else for my insurance needs."
We responded:
"We are so thankful to have you as a customer!"
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Shana Jones

December 11, 2025

5  out of  5
rating by Shana Jones
"Mike Adams and his team are great to work with especially Angie who works above and beyond to satisfy their customers needs!"
We responded:
"We love our Angie! Thank you so much for trusting us with your insurance needs!"
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Kevin A

December 11, 2025

5  out of  5
rating by Kevin A
"The folks at Mike Adams State Farm have always been great to work with and they are very accommodating. I have never had a question they could not answer and they have been great to work with on any claims we have submitted to them. Great team of people!!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Graceyn Philips

December 10, 2025

5  out of  5
rating by Graceyn Philips
"Best insurance office ever"
We responded:
"Thank you so much for the kind words!"
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brock jennings

December 5, 2025

5  out of  5
rating by brock jennings
"Mike and his team are always so great to work with! Angie is so quick to answer and help when needed!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Corina Oakley

November 26, 2025

5  out of  5
rating by Corina Oakley
"My State Farm agents are always friendly, helpful, and willing to do whatever they can when I need them! Thank you Bristol reps!"
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Alisa Johnson

November 22, 2025

5  out of  5
rating by Alisa Johnson
"I have been insured under Mike Adam’s for more than 25 years and under Worley Falin before Mike. I have always found Mike and staff to truly care about their clients and they always go above and beyond to meet the needs of their clients. After raising 3 children and surviving all of their accidents (thankfully not many), I’ve had a lot of life experience in the insurance industry and would highly recommend Mike and his staff for your auto insurance needs. They are great people!!!!!!"
We responded:
"Alisa, we have loved having you as a part of the State Farm Family! We appreciate you trusting us with your insurance needs."
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Angie Smith

November 17, 2025

5  out of  5
rating by Angie Smith
"Working with Angie Ballard was effortless. I told her my needs and she fulfilled them and more. Mike Adams has the best office staff available"
We responded:
"Thank you so much for trusting us with your insurance needs!!"
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Janet M. Fields

November 17, 2025

5  out of  5
rating by Janet M. Fields
"Staff was amazing!! Always helpful either on phone or in person. Thanks!!!"
We responded:
"Janet, thank you so much for trusting us with your insurance needs!"
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Jeff Summers

November 17, 2025

5  out of  5
rating by Jeff Summers
"I’ve worked with Mike and his team for 35 years. Great group of people. Best rates !"
We responded:
"Thanks for being a part of the State Farm family, Jeff!"
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Tiffany Head

November 12, 2025

5  out of  5
rating by Tiffany Head
"We had been searching for new business policies for weeks, with the first round of quotes I requested either not responding to my inquiries or asking for an overwhelming number of documents in return. We started our second round of reaching out for quotes and Laurie had new policies in place for us in less than a week!"
We responded:
"So thankful you chose Mike Adams State Farm! "
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Tripp Griffin

November 12, 2025

5  out of  5
rating by Tripp Griffin
"The Mike Adams team has been a blessing to work with. Even though I’m new to the Bristol TN area, they welcomed me like family. They saved me time, money, and made the entire insurance process simple and stress-free. I’ve already recommend them to others and will continue to do so for anyone with insurance needs."
We responded:
"We are so thankful to have you as a customer. Thank you for the kind words!"
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David Brassell

November 8, 2025

5  out of  5
rating by David Brassell
"Mike’s team ALWAYS delivers! Angie especially makes our every experience with Statefarm a joy! We have had Life, Homeowners, and Auto policies with Statefarm for many years, and EVERY interaction with Mike’s office has always been excellent! If you want the BEST policy service from Statefarm, there is no question, and no hesitation, call Mike Adam’s team!!"
We responded:
"Thank you so much for the kind words, David! We truly appreciate you trusting us with your insurance needs."
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Susan Dunford-Bridge

November 5, 2025

5  out of  5
rating by Susan Dunford-Bridge
"Having recently moved, we were thrilled to find an agent & staff who helped us transfer our State Farm accounts with ease. Mike Adams State Farm was there for us & made it a breeze ! I highly recommend this office for State Farm policy holders. Susan Dunford-Bridge"
We responded:
"We are so happy to have you, Susan! Thank you for trusting us with your insurance needs. "
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Astrid Harlan

November 4, 2025

5  out of  5
rating by Astrid Harlan
"Can only highly recommend this office. Mike Adams, Angie and staff are great, always helpful and friendly. They are there for you when you need them, have questions about your policy or discounts. I have been with State Farm since moving here many years ago and have always received the best service from this office."
We responded:
"Thank you so much Astrid! We appreciate your business!"
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Selena Jackson

October 15, 2025

5  out of  5
rating by Selena Jackson
"Mike and his team made it easy for our family to understand available options and choose the best coverage for our life, home, and auto policies when we moved from Virginia to Tennessee. Throughout the past 20 years, they have made helpful recommendations and are readily available to answer questions as our family’s insurance needs change. Angie is super friendly and always easy to work with!"
We responded:
"Thank you so much for trusting us with your insurance needs! We are so thankful for your business. "
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Carter Massengill

October 15, 2025

5  out of  5
rating by Carter Massengill
"I worked with Angie at Mike Adams' office. She helped me through the process of obtaining home owners as well as auto coverage. She was very detailed in making sure I received every possible discount that was available for my policies. Through her efforts I was able to save approximately $1,000/year in premiums. I highly recommend this office."
We responded:
"We are so happy to be able to help our customers! Thank you for the kind words!"
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g Taylor

October 13, 2025

5  out of  5
rating by g Taylor
"I absolutely love this entire office! Everyone is so helpful and friendly. I highly recommend Mike Adams and his team for your insurance needs. You will not be disappointed."
We responded:
"Thank you so much for trusting us with your needs. We are so thankful for your business!"
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Codeman7272

October 2, 2025

5  out of  5
rating by Codeman7272
"Mike Adam’s Office is fantastic. Have been with them for years with my truck, boat and house. They are always there to help and will do whatever they can to make it easy on you. They have always taken great care of me whenever I have needed them. They understand stuff in life happens and are there to help as much as they can."
We responded:
"Thank you for the kind words. We truly appreciate you trusting us with your insurance needs."