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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Corina Oakley

November 26, 2025

5  out of  5
rating by Corina Oakley
"My State Farm agents are always friendly, helpful, and willing to do whatever they can when I need them! Thank you Bristol reps!"
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Alisa Johnson

November 22, 2025

5  out of  5
rating by Alisa Johnson
"I have been insured under Mike Adam’s for more than 25 years and under Worley Falin before Mike. I have always found Mike and staff to truly care about their clients and they always go above and beyond to meet the needs of their clients. After raising 3 children and surviving all of their accidents (thankfully not many), I’ve had a lot of life experience in the insurance industry and would highly recommend Mike and his staff for your auto insurance needs. They are great people!!!!!!"
We responded:
"Alisa, we have loved having you as a part of the State Farm Family! We appreciate you trusting us with your insurance needs."
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Angie Smith

November 17, 2025

5  out of  5
rating by Angie Smith
"Working with Angie Ballard was effortless. I told her my needs and she fulfilled them and more. Mike Adams has the best office staff available"
We responded:
"Thank you so much for trusting us with your insurance needs!!"
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Janet M. Fields

November 17, 2025

5  out of  5
rating by Janet M. Fields
"Staff was amazing!! Always helpful either on phone or in person. Thanks!!!"
We responded:
"Janet, thank you so much for trusting us with your insurance needs!"
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Jeff Summers

November 17, 2025

5  out of  5
rating by Jeff Summers
"I’ve worked with Mike and his team for 35 years. Great group of people. Best rates !"
We responded:
"Thanks for being a part of the State Farm family, Jeff!"
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Tiffany Head

November 12, 2025

5  out of  5
rating by Tiffany Head
"We had been searching for new business policies for weeks, with the first round of quotes I requested either not responding to my inquiries or asking for an overwhelming number of documents in return. We started our second round of reaching out for quotes and Laurie had new policies in place for us in less than a week!"
We responded:
"So thankful you chose Mike Adams State Farm! "
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Tripp Griffin

November 12, 2025

5  out of  5
rating by Tripp Griffin
"The Mike Adams team has been a blessing to work with. Even though I’m new to the Bristol TN area, they welcomed me like family. They saved me time, money, and made the entire insurance process simple and stress-free. I’ve already recommend them to others and will continue to do so for anyone with insurance needs."
We responded:
"We are so thankful to have you as a customer. Thank you for the kind words!"
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David Brassell

November 8, 2025

5  out of  5
rating by David Brassell
"Mike’s team ALWAYS delivers! Angie especially makes our every experience with Statefarm a joy! We have had Life, Homeowners, and Auto policies with Statefarm for many years, and EVERY interaction with Mike’s office has always been excellent! If you want the BEST policy service from Statefarm, there is no question, and no hesitation, call Mike Adam’s team!!"
We responded:
"Thank you so much for the kind words, David! We truly appreciate you trusting us with your insurance needs."
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Susan Dunford-Bridge

November 5, 2025

5  out of  5
rating by Susan Dunford-Bridge
"Having recently moved, we were thrilled to find an agent & staff who helped us transfer our State Farm accounts with ease. Mike Adams State Farm was there for us & made it a breeze ! I highly recommend this office for State Farm policy holders. Susan Dunford-Bridge"
We responded:
"We are so happy to have you, Susan! Thank you for trusting us with your insurance needs. "
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Astrid Harlan

November 4, 2025

5  out of  5
rating by Astrid Harlan
"Can only highly recommend this office. Mike Adams, Angie and staff are great, always helpful and friendly. They are there for you when you need them, have questions about your policy or discounts. I have been with State Farm since moving here many years ago and have always received the best service from this office."
We responded:
"Thank you so much Astrid! We appreciate your business!"
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Selena Jackson

October 15, 2025

5  out of  5
rating by Selena Jackson
"Mike and his team made it easy for our family to understand available options and choose the best coverage for our life, home, and auto policies when we moved from Virginia to Tennessee. Throughout the past 20 years, they have made helpful recommendations and are readily available to answer questions as our family’s insurance needs change. Angie is super friendly and always easy to work with!"
We responded:
"Thank you so much for trusting us with your insurance needs! We are so thankful for your business. "
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Carter Massengill

October 15, 2025

5  out of  5
rating by Carter Massengill
"I worked with Angie at Mike Adams' office. She helped me through the process of obtaining home owners as well as auto coverage. She was very detailed in making sure I received every possible discount that was available for my policies. Through her efforts I was able to save approximately $1,000/year in premiums. I highly recommend this office."
We responded:
"We are so happy to be able to help our customers! Thank you for the kind words!"
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g Taylor

October 13, 2025

5  out of  5
rating by g Taylor
"I absolutely love this entire office! Everyone is so helpful and friendly. I highly recommend Mike Adams and his team for your insurance needs. You will not be disappointed."
We responded:
"Thank you so much for trusting us with your needs. We are so thankful for your business!"
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Codeman7272

October 2, 2025

5  out of  5
rating by Codeman7272
"Mike Adam’s Office is fantastic. Have been with them for years with my truck, boat and house. They are always there to help and will do whatever they can to make it easy on you. They have always taken great care of me whenever I have needed them. They understand stuff in life happens and are there to help as much as they can."
We responded:
"Thank you for the kind words. We truly appreciate you trusting us with your insurance needs."
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Byron Parker

September 24, 2025

5  out of  5
rating by Byron Parker
"Mike Adams is the best State Farm agent to have in the Bristol TN area. Angie, the representative is great! She's willing to work with you and goes above and beyond to make things right! Thanks for all your hard work!"
We responded:
"Thank you for trusting us with your insurance needs!"
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Corey Brown

September 24, 2025

5  out of  5
rating by Corey Brown
"Have always had a great experience whether it's been making changes to policies, filing a claim, or just asking questions."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Sheryl Fields

September 22, 2025

5  out of  5
rating by Sheryl Fields
"Always helpful and pleasant."
We responded:
"Thank you so much for trusting us with your insurance needs!"
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Demaris Ford

September 22, 2025

5  out of  5
rating by Demaris Ford
"Angie was very helpful and we were able to secure a policy on my dad's house in Bristol."
We responded:
"Thank you for the kind words and thank you for trusting us with your insurance needs!"
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JEFF ELLER

September 16, 2025

5  out of  5
rating by JEFF ELLER
"I have always had great and friendly customer relations with Mike and his staff for about thirty years.I can call him anytime with any questions or concerns I may have."
We responded:
"Thank you so much for trusting us with your insurance needs! We appreciate your business!"
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Shelia Newland

September 16, 2025

5  out of  5
rating by Shelia Newland
"Great service provided to my family for over 20 years."
We responded:
"Thank you so much for being a part of the State Farm family!"
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Jimmy Shelton

September 8, 2025

5  out of  5
rating by Jimmy Shelton
"Quick and easy. All around great experience!"
We responded:
"We are so thankful you chose us to take care of your insurance needs!"
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Randy Ratliff Jr

September 4, 2025

5  out of  5
rating by Randy Ratliff Jr
"Great staff who gave me a great price on both my vehicles and the house that I bought."
We responded:
"Thank you so much for trusting us with your insurance needs!"
Profile photo of Frank Haecker I (Santa)

Frank Haecker I (Santa)

September 3, 2025

5  out of  5
rating by Frank Haecker I (Santa)
"Mike Adams’ office has been professional and helpful. They’ve been quick to answer any questions, and there have been very few problems, but what few I’ve had have been quickly resolved to my satisfaction. I recommend them highly!"
We responded:
"Thank you for the kind words and for trusting us with your insurance needs!"
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Amanda Wise

August 26, 2025

5  out of  5
rating by Amanda Wise
"We called in to the office and spoke with Ashley shopping home owners insurance. She was so helpful and quick to respond with everything we asked about. She went above and beyond to make switching easy. We appreciate the kindness and help."
We responded:
"Thank you so much for trusting Ashley with your insurance needs! We appreciate your business! "
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Kim Stout

August 20, 2025

5  out of  5
rating by Kim Stout
"The staff is always so friendly & helpful. We have been with them for a very long time."
We responded:
"Thank you so much for trusting us with your insurance needs!"